Appliances Connection or appliancesconnection.com Complaint

Appliances Connection or appliancesconnection.com Complaint

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Appliances Connection Return of Broken Item- Requiring Me to Pay Shipping - Samsung Refrigerator RF28HFEDBSR


I received a Samsung refrigerator with a broken display panel. I called the Samsung help line and they are the ones who told me the panel was broken. I called Appliance Connection and told them I wanted a new replacement. They told me I would have to pay to ship the refrigerator back. It came broken! They said my other option is to have it repaired. I told them I didn't pay for a new refrigerator to wind up with a refurbished refrig. They told me those were my only options. Requiring me to pay to send back a broken item? Ridiculous!!!


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